Returns & Exchanges

At Dogguo, we want you and your pup to be completely satisfied with your purchase. If the fit or style isn't perfect, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing